Hi beehappy, Please confirm the Printer model number. I see that you’ve given different model numbers: A940 and A490. As far as Dell A490 printer is concerned, it is for Microsoft Windows 2000, Microsoft Windows XP and Vista 32-bit. Hence you could face compatibility issues. Nevertheless, try running the driver in compatibility mode. Here’s the download link for the driver. To change the compatibility settings of the driver, either run Program Compatibility troubleshooter or change the compatibility settings manually by following the steps provided in the windows help article below. Download the latest Dell Personal Printer A940 device drivers (Official and Certified). Dell Personal Printer A940 drivers updated daily. Download Now. Download Dell A940 All In One Personal Printer Drivers for Windows 7, 8.1, 10, Just update Dell A940 All In One Personal Printer drivers for your device now! Make older programs run in this version of Windows Also, please check this link for “Windows 7 Printer Driver Installation Recommended Procedure” from Dell website. As for the other model number Dell A490, Dell doesn’t seem to have any driver for it. Please post the correct model number of the printer. In case the above steps don’t help you in getting the printer to work, you may contact Dell for drivers or for workaround that can help the printer to work with Windows 7. Regards, Shinmila H - Microsoft Support Visit our and let us know what you think.
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